Popular Articles

  1. How do I reset or change my password?

    If you would like to change your password or can't log in because you've forgotten your password, enter your email address and select Forgot password on the login page. You will be prompted to Request Reset . You'll receive an emai...
  2. How to log into the ASCEND by BenchSci platform

    Scientists can log into the ASCEND by BenchSci platform using email/password or through single-sign-on (SSO) 1. If you work for a company with an enterprise license — click your logo  here to log in now: 2. If your logo is not listed, v...
  3. Can I share a link to searches I have built with filters?

    Yes, you can! Share searches that you have curated on Selector with colleagues, collaborators, and more. After applying filters to your search to narrow down your product and figure  results , you may want to share your search with colleagu...
  4. Explore the knowledge center widget

    The knowledge center widget integrates guide content from the knowledge center website ( knowledge.benchsci.com/home ) with the application ( app.benchsci.com ) This widget is an alternative way for you to access existing articles in the knowl...
  5. Why is access free for academic users?

    Free for academic users? What's the catch? Don’t worry — we’re not spying on you or selling your data. There’s no hidden clause or surprise fees coming later. We’ve developed great technology and we want as many scientists as possible to have...
  6. Do I need to install anything to access the platform?

    Nope - you just need internet access! Our database and functionalities are navigated through web-based applications, so all you need is a modern web browser and a stable internet connection. Our platform works on all major internet browsers...
  7. Do I have access to the ASCEND platform?

    Access to the platform is dependent on the email address that you use to sign in.  Typically, we rely on the domain of your institutional email address to determine eligibility. Scientists at academic and non-profit institutions  can ac...
  8. Why does my company have to pay for access?

    Free access is only provided for individual academic, government, or other non-profit researchers For pharmaceutical, biotechnology, and other for-profit companies, access is subscription-based. Enterprise subscription offers the privacy, secur...
  9. How to navigate the ASCEND Knowledge Center

    The Knowledge Center helps you get the most out of your experience with the ASCEND platform . Here, you will find a collection of comprehensive how-to guides, answers to FAQs about our features, data, and tips on effectively performing...
  10. Are some vendors favoured?

    We absolutely DO NOT bias search results toward our partners The data speaks for itself and good reagents and model systems rise to the top because they tend to be used more often. BenchSci is proud to be vendor-agnostic. You can trust that we...