Popular Articles

  1. How to navigate the ASCEND Knowledge Center

    The Knowledge Center helps you get the most out of your experience with the ASCEND platform . Here, you will find a collection of comprehensive how-to guides, answers to FAQs about our features, data, and tips on effectively performing...
  2. How to share products and figures

    You can share products and figures with your colleagues by email There are several places within the Selector application where you can share relevant products and figures, either individually or from a saved list, via email. This fea...
  3. How to report inaccuracies, suggest features, or provide other feedback

    Help us improve by sharing your ideas or letting us know if something looks incorrect. Feedback from scientists is what drives improvements to our platform and enhances our database.  Check out this blog post to  see features that we have ad...
  4. What are third-party or independent data sources?

    ASCEND has the world’s most powerful and comprehensive biomedical experiment-focused dataset. In addition to our publication corpus, our database is further enriched by a vast library of scientifically trusted third-party sources to surfac...
  5. Trouble loading page?

    Similar to any web-based platform, a browser refresh or computer restart may fix the problem Here are some things you could try if you are having trouble loading a page, or are experiencing strange behaviour on the website: Try logging out a...
  6. Exporting product specifications

    Export custom lists of product search results and product specifications in a .CSV file Saving and exporting lists makes sharing your search results with colleagues, assembling reagent panels, or keeping electronic lab notebook records easi...
  7. Why am I getting no results?

    No results on your first attempt? No problem! Here are a few tips to guide you through BenchSci's Reagent Selection application: If you have access to multiple reagent and model system types, start your search by choosing your product type...
  8. What's the best way to get in touch with us?

    There are a few ways to get in touch with us! Feel free to reach out to our Scientific Support team through one of these methods. Someone will be in touch within 1 business day! In-app Chat Email Request Form Click at the...
  9. How often are data in our database updated?

    We work hard to promptly capture the flow of new publications and products in our database Updating our database is a big job and we do it monthly so you can stay up-to-date with the latest and greatest. Our partnerships with a range of vendo...
  10. What devices are best used to access the platform?

    ASCEND is a web-based platform that is designed to work best on a modern web browser on a desktop computer or laptop . Please check out this article to read more about supported browsers. ...