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  1. How to create an account

    Thank you for your interest in creating an account! Please email support@benchsci.com if you have any questions! 1. Go to signup/login page: app.benchsci.com Check out this article to learn more about eligibility to sign up for ...
  2. Why does my company have to pay for access?

    Free access is only provided for individual academic, government, or other non-profit researchers For pharmaceutical, biotechnology, and other for-profit companies, access is subscription-based. Enterprise subscription offers the privacy, secur...
  3. What journals will I see data from?

    We analyze both open- and closed-access publications All of our open-access content includes articles published on PubMed Central within the last 15 years, including many papers that are subject to the National Institute of Health (NIH) 2...
  4. What's the best way to get in touch with us?

    There are a few ways to get in touch with us! Feel free to reach out to our Scientific Support team through one of these methods. Someone will be in touch within 1 business day! In-app Chat Email Request Form Click at the...
  5. How do I reference ASCEND for a paper or presentation?

    We are happy to hear that the ASCEND by BenchSci platform has been useful for your research! Users can reference ASCEND the same way you would reference any website or database using your citation style of choice such as MLA  or APA ...
  6. Do I have access to the ASCEND platform?

    Access to the platform is dependent on the email address that you use to sign in.  Typically, we rely on the domain of your institutional email address to determine eligibility. Scientists at academic and non-profit institutions  can ac...
  7. Issues logging in or signing up?

    If you already have an account, please log in On the home page to access the BenchSci platform , you will be asked to log in with your email address and password If you are having trouble with your email, please ensure that the spelling of you...
  8. Explore the knowledge center widget

    The knowledge center widget integrates guide content from the knowledge center website ( knowledge.benchsci.com/home ) with the application ( app.benchsci.com ) This widget is an alternative way for you to access existing articles in the knowl...
  9. Why is access free for academic users?

    Free for academic users? What's the catch? Don’t worry — we’re not spying on you or selling your data. There’s no hidden clause or surprise fees coming later. We’ve developed great technology and we want as many scientists as possible to have...
  10. How to report inaccuracies, suggest features, or provide other feedback

    Help us improve by sharing your ideas or letting us know if something looks incorrect. Feedback from scientists is what drives improvements to our platform and enhances our database.  Check out this blog post to  see features that we have ad...