New Articles

  1. What devices are best used to access the platform?

    ASCEND is a web-based platform that is designed to work best on a modern web browser on a desktop computer or laptop . Please check out this article to read more about supported browsers. ...
  2. How to log into the ASCEND by BenchSci platform

    Scientists can log into the ASCEND by BenchSci platform using email/password or through single-sign-on (SSO) 1. If you work for a company with an enterprise license — click your logo  here to log in now: 2. If your logo is not listed, v...
  3. How secure is the platform?

    We know your data is sensitive, so security is a top priority BenchSci employs first-class network security and data encryption to restrict access to your system to only approved networks. Data is at minimal risk of loss due to our high-redunda...
  4. Trouble loading page?

    Similar to any web-based platform, a browser refresh or computer restart may fix the problem Here are some things you could try if you are having trouble loading a page, or are experiencing strange behaviour on the website: Try logging out a...
  5. Issues logging in or signing up?

    If you already have an account, please log in On the home page to access the BenchSci platform , you will be asked to log in with your email address and password If you are having trouble with your email, please ensure that the spelling of you...
  6. Why can’t I find a specific vendor or product?

    We maintain a very large database, and we're still expanding! There are a few reasons we might be missing a product you're looking for We don't yet have that vendor's catalog in our database It's a new product from a vendor we already have...
  7. Why am I getting no results?

    No results on your first attempt? No problem! Here are a few tips to guide you through BenchSci's Reagent Selection application: If you have access to multiple reagent and model system types, start your search by choosing your product type...
  8. Why can't I find figures from a paper I wrote?

    We have analyzed over 15 million open- and closed-access publications — a lot goes into whether we show a paper on the platform For a figure from a publication to make it into your search results, we have to be highly confident in the data tha...
  9. How to report inaccuracies, suggest features, or provide other feedback

    Help us improve by sharing your ideas or letting us know if something looks incorrect. Feedback from scientists is what drives improvements to our platform and enhances our database.  Check out this blog post to  see features that we have ad...
  10. Explore the Knowledge Center widget

    The knowledge center widget integrates guide content from the knowledge center website ( knowledge.benchsci.com/home ) with the application ( app.benchsci.com ) This widget is an alternative way for you to access existing articles in the knowl...